Frequently asked questions

We agree one client per category per state, in writing. While your agreement runs, we do not hand the opportunities we create in your category and state to another LeadPipes client. It covers the opportunities LeadPipes creates for you. It cannot control what other lead sources, marketplaces or advertising your competitors use.

Before we start, we agree written criteria with you. A lead is handed over only when the business fits your ideal customer profile, we have identified a decision-maker, there is evidence of a reason to talk now, and the reply has been reviewed and scored against those criteria. Leads that do not meet the bar are not handed over.

You tell us which lead and why. We review it against the criteria we agreed. Where a lead does not meet them, we replace it. We aim to keep replacements under 10 percent of handed-over leads, and we track that. The exact terms are set out in your written agreement.

We research businesses and contact people in their business capacity, using publicly published business contact details, and we record where each detail came from. Our messages are business-to-business, relevant to the person's role, identify LeadPipes, and include a working unsubscribe that we honour promptly. We design our outbound to comply with the Spam Act 2003 and Australian privacy law. We do not cold-contact consumers or homeowners. Details are in our privacy policy.

We do not guarantee sales or any particular result. We do not sell lists or shared leads. We do not cold-contact consumers. We do not run your sales conversation, proposal, close or delivery: that stays with your team.

Australian businesses where one good sale can change the month, that know their ideal customer and the value of a win, and whose team responds quickly and can close. Our categories include commercial solar and energy, commercial fit-out and construction, and B2B and professional services.

It is not for businesses that want thousands of cheap names, expect leads to close themselves, take days to respond, cannot define a valuable customer, or want guarantees over decisions we do not control.

Pricing is agreed on the discovery call and confirmed with you directly. We do not publish a price list on this website.

Book a 30 minute discovery call. We cover what you sell, where, and what a genuine opportunity is worth to you, then tell you plainly whether your category and state are open. If you would rather write first, apply for a territory and Darren will reply personally.

We do not publish testimonials, client names or results on this website. The performance gates on the How it works page are targets, not results we have achieved, and the sample lead pack there is an illustrative example. On the discovery call we will tell you plainly what we can and cannot show.